Published Apr 11, 2024

Unpacking the value of iPaaS: Build vs. buy

Dave Wallen

Dave Wallen

3 key takeaways

  • Celigo’s iPaaS delivers 364% ROI and $643,000 NPV over three years.
  • iPaaS can reduce development timelines for integrations by 75%.
  • iPaaS saves business teams 100 hours per year by automating manual tasks.

If you’re in the process of determining whether to build custom integrations or buy a platform to do it for you, costs are likely on your mind. Buying seems like the more expensive choice, but is that really the case?

There can be many hidden expenses behind building custom integrations. You will need a team of dedicated developers either internally or externally to create, manage, and maintain your integrations. That comes with a hefty price tag.

To accurately compare building custom integrations and purchasing a solution like an integration platform as a service (iPaaS), you will need to consider both monetary and time costs. Let’s break down the cost of a modern iPaaS and explore the ROI you could see by implementing one.

The bottom line

Celigo commissioned a Total Economic Impact™ (TEI) study conducted by Forrester to assess the value of an iPaaS like Celigo. The study found that Celigo’s iPaaS has a 364% ROI and a NPV of $643,000 over three years. This comes from reducing costs for both IT and business teams.

Based on interviews from Celigo customers, Forrester determined that a composite organization saves $135,500 in costs associated with resolving data errors and $463,100 in costs associated with integrations and flow projects over three years. By automating manual tasks, Celigo’s iPaaS can also help you reduce manual tasks for your business teams–resulting in $221,100 saved over three years.

The implementation and management of integrations can be costly, but with an iPaaS, you can save $48,200 over three years.

All together, Celigo saved a composite organization $820,000 over three years.

Building efficiency

Investing in an iPaaS can save you time by making your processes more efficient. Composite organizations saw an up to 75% reduction in development timelines for integrations and flow projects. That time can now be focused on driving strategic initiatives forward rather than manual tasks.

You will also save time spent on resolving errors. The Celigo platform is powered by AI error-management and is able to automatically resolve 95% of errors.

Your business team can also benefit from time saved with an iPaaS. In fact, processes that were automated with an iPaaS save customers 100 hours per year that employees would have spent on manual, repetitive, data-based tasks. Think about the business impact your employees could make with that time back.

Comparing build vs. buy

Celigo customers have seen a big benefit after switching to an iPaaS from custom coded integrations. For one customer, a complex integration that once took 40 days was completed 60% faster. For another, custom integrations resulted in 240 errors annually and took 5 hours to resolve one. With Celigo, a single business user was able to resolve errors in 30 minutes.

To dive deeper into the benefits and challenges of build and buy solutions, check out our blog “Your path to integration success: Comparing build vs. buy solutions.”

Ready to see benefits like this at your business? Sign up for a free trial of Celigo, or reach out to our team to determine how much your business could save.