Zendesk Support – Salesforce Integration Template

Integrate Zendesk and Salesforce and gain complete visibility into your customers and support escalations.

Zendesk Support

Automate ITSM Processes

Provide your support agents with all the required contextual data and empower them to resolve issues quickly. Sync accounts, contacts, and case data to enable a complete view of customer escalations.

Zendesk Support tickets to Salesforce cases

This flow syncs Zendesk Support ticket as Salesforce cases.

Zendesk Support users to Salesforce contacts

This flow syncs Zendesk Support users as Salesforce contacts.

Salesforce contacts to Zendesk Support users

This flow syncs Salesforce contacts as Zendesk Support users.

Zendesk Support organizations to Salesforce accounts

This flow syncs Zendesk Support organizations as Salesforce accounts.

Salesforce accounts to Zendesk Support organizations.

This flow syncs Salesforce accounts as Zendesk Support organizations.

Salesforce cases to Zendesk Support tickets

This flow syncs Salesforce cases as Zendesk Support tickets.

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Javascript Hook

Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.

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