ServiceNow- Slack Integration Template

Integrate ServiceNow to Slack to monitor cases and centralize communication within Slack, streamlining your issue to resolution processes.

Slack

Streamline Your Issue to Resolution Processes

Get better visibility into cases and incidents. Sync case data from ServiceNow to Slack, allowing your team to get notified and create and manage cases within Slack.

 

ServiceNow cases to Slack chats

This flow syncs ServiceNow cases as Slack chats.

ServiceNow closed incidents to Slack chats

This flow syncs ServiceNow closed incidents as Slack chats.

ServiceNow new incidents to Slack chats

This flow syncs ServiceNow new incidents as Slack chats.

ServiceNow requested items to Slack chats

This flow syncs ServiceNow new requested items as Slack chats.

Slack chats to ServiceNow cases

This flow syncs Slack chats as ServiceNow cases.

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Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.

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Javascript Hook

Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.

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