Zendesk Support – NetSuite Integration Template
Optimize and simplify your customer support operations. Sync prospects, tickets, and user data to give you a complete view of customer escalations.
Automate Your Support Processes
Maintain complete visibility into customer escalations by eliminating manual processes even as the number of support cases grows. Grant your agents easy access to the contextual data they need for resolving issues quickly, ensuring your customers have a frictionless customer service experience.
Zendesk Support users to NetSuite employees
This flow syncs Zendesk Support users as NetSuite employees.
Zendesk Support tickets to NetSuite cases
This flow syncs Zendesk Support tickets as NetSuite cases.
Zendesk Support prospect organizations to NetSuite prospects
This flow syncs Zendesk Support prospect organizations as NetSuite prospects.
NetSuite prospects to Zendesk Support organizations/users
This flow syncs NetSuite prospects as Zendesk Support organizations/users.
NetSuite prospects to NetSuite customers
This flow syncs NetSuite prospects as NetSuite customers.
Integration Features
Accelerate digital transformation across the entire organization with scale, reliability, and governance.
Prebuilt Integrations
Celigo provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.
Robut Development Tools
A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.
Error Management Tools
AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.
Integration Orchestration
Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.
User-Friendly UI
Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.
Javascript Hook
Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.
Customer success stories
See what our customers have to say
Learn how Celigo customers are driving innovation, streamlining processes by leveraging integration-driven automation.
The Shopify integration paid for itself just by removing that manual data entry.
Scott Murray
CIO
KOOKAÏ
We’ve saved 96 hours a month in manual processes. Before Celigo, three accountants spent eight hours a day, four days a week managing data entry tasks and information transfers that are now automated.
Matthew Morrill
Assistant Controller
Lumio
We basically cut down the workload in half. Our resources are now focused on advancing the product that we offer rather than fixing it. We do a lot with Celigo, and we have a lot of things that we still want to do with this product.
Brian Kuntz
VP of Corporate Solutions Delivery
BrandMuscle
Overall, we are seeing a 10x ROI from Celigo. We decreased our aged receivables by 20 to 30 percent because we weren’t spending all day posting. And this freed us up to spend more time collecting cash.
Ryan Maher
Director of Administration
Amigo Mobility
All we needed was to connect two data points together, so it seemed silly to code a whole new app. When I looked at integrator.io, it was exactly what I was envisioning.
Jonathan Bell
Director E-commerce
Afloral
Recommended by the experts
#1-ranked iPaaS
Spring 2024
Recommended by the experts
Customers’ Choice
2023 Gartner Peer Insights
Recommended by the experts
#1 Best Usability
Spring 2024
Recommended by the experts
Visionary
2024 Gartner® Magic Quadrant™